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  1. Home
  2. Cookie Policy

Cookie Policy

Sunshine Diamonds uses cookies and similar technologies to help our website function correctly, provide a secure shopping experience, understand how visitors use our website and improve our products and services.

This Cookie Policy explains what cookies are, the types of cookies that may be used when you visit Sunshine Diamonds, why they are used and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website. They allow websites to recognise your browser or device and remember certain information about your visit.

Cookies can perform a number of useful functions. For example, they can help keep products in your shopping basket, remember your preferences, support account login and checkout, improve website security and provide information about how visitors interact with different pages.

Why Does Sunshine Diamonds Use Cookies?

We use cookies to help provide a reliable and convenient online shopping experience. Some cookies are necessary for important website functions, while others help us understand performance, improve usability or measure the effectiveness of marketing activity.

Cookies may help us:

  • Keep our shopping basket and checkout working correctly
  • Remember certain website or account preferences
  • Maintain website security and help prevent fraudulent activity
  • Understand which pages and products visitors find useful
  • Identify technical problems and improve website performance
  • Measure the effectiveness of marketing and advertising
  • Improve the overall Sunshine Diamonds customer experience

Types of Cookies We Use

Essential Cookies

Essential cookies are required for core website functionality. Without these cookies, certain parts of our website may not work correctly.

They may support functions such as shopping basket management, checkout, account login, payment security, fraud prevention, website navigation and remembering important choices made during your visit.

Because these cookies are required to provide essential website services, they may operate regardless of your preferences for optional cookies.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the Sunshine Diamonds website. They may provide information about pages visited, how visitors navigate through the site, general website performance and whether technical errors occur.

This information helps us identify areas that can be improved, including page speed, navigation, product information, mobile usability and the overall shopping experience.

Where required, these cookies are only used after you have provided the appropriate consent.

Functional Cookies

Functional cookies help provide additional features and remember choices you make while using the website. These may include preferences relating to website settings or other features designed to make future visits easier and more personalised.

Marketing and Advertising Cookies

Marketing cookies may be used to understand the effectiveness of advertising campaigns and to help show content or offers that may be more relevant to visitors.

These cookies may also help us understand whether a visitor arrived at Sunshine Diamonds through an advertisement, promotional campaign or another marketing channel.

Marketing cookies are considered non-essential and, where required, are used only after the appropriate consent has been provided.

First-Party and Third-Party Cookies

Some cookies are placed directly by Sunshine Diamonds. These are known as first-party cookies and are generally used to support functions associated with our own website.

Other cookies may be provided by third-party services used on our website. These services may include analytics providers, payment services, security tools, customer support services, advertising platforms or other technology providers.

Where third parties place cookies, their use of information may also be governed by their own privacy and cookie policies.

Session and Persistent Cookies

Cookies may be either session cookies or persistent cookies.

Session cookies generally remain active only while your browser is open and are removed after the browsing session ends.

Persistent cookies may remain on your device for a longer period or until they expire or are deleted. These cookies can help remember preferences between visits.

The length of time a cookie remains on your device depends on the purpose of that particular cookie and the settings of the service providing it.

Managing Your Cookie Preferences

When visiting Sunshine Diamonds, you may be presented with a cookie banner or consent tool that allows you to manage non-essential cookies.

You can choose whether to accept optional cookies depending on the choices made available through the cookie controls. Essential cookies required for the operation and security of the website cannot normally be disabled through these controls.

You may also be able to change or withdraw your preferences at a later time through the cookie settings available on our website.

Managing Cookies Through Your Browser

Most web browsers allow you to view, block or delete cookies through the browser settings. The exact steps depend on the browser and device you use.

You can usually configure your browser to:

  • Block all cookies
  • Block cookies from certain websites
  • Delete existing cookies
  • Receive a warning before a cookie is stored
  • Allow only certain categories of cookies

Please remember that blocking or deleting essential cookies may affect the way the Sunshine Diamonds website works. For example, certain shopping basket, checkout, account or preference features may no longer function as expected.

Cookies and Online Payments

When you proceed through checkout, cookies or similar technologies may be required to help process transactions securely, maintain your checkout session and support fraud-prevention measures.

Payment providers may also use their own cookies or technologies when their services are used. Their processing of information is subject to their own privacy and cookie policies.

Cookies and Website Security

Some technologies may be used to help protect Sunshine Diamonds, our customers and website visitors from suspicious activity, unauthorised access, fraud or abuse.

Security-related technologies can be essential to operating an ecommerce website safely and may therefore be necessary for certain website functions.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or the way we provide our services.

We recommend reviewing this page periodically if you would like to stay informed about how Sunshine Diamonds uses cookies and similar technologies.

Privacy Policy

Cookies may sometimes involve the processing of information relating to your use of our website. For more information about how Sunshine Diamonds collects, uses and protects personal information, please read our Privacy Policy.

Contact Us

If you have questions about this Cookie Policy, the cookies used by Sunshine Diamonds or how your information is handled, please contact our team.

Sunshine Diamonds
Email: sales@sunshinediamonds.com
Phone: +44 20 3712 6044

Crafted In Hatton Garden, London

UK Hallmarked Jewellery • Bespoke Service • Natural & Lab Diamonds • Trusted London Jewellers

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