Rennice 4 Prong Solitaire Pendant Necklace

Yes. You can return your jewellery within 30 days of delivery. For purchases made from 1 November to 25 December inclusive, our extended Black Friday and Christmas return period is 60 days from delivery, giving you more time to choose with confidence.

Yes — we pay the return postage. Contact our team before sending your item and we will arrange the return and provide packing and postage instructions. We issue your refund on the same day we receive and inspect your return. Your bank may take 3–4 days to process it. You can also bring your return to our Hatton Garden showroom.

Yes. We offer 60-day free resizing or a free design exchange from delivery. Contact us to arrange the right fit or choose another design, online or at our showroom. The exchange itself is free; if you choose a more expensive design, you pay the price difference. Our team will help arrange the appropriate solution for your jewellery.

Your jewellery comes with a 5-year warranty covering manufacturing faults and accidental damage. If your piece is damaged or a stone becomes loose, contact us and we will arrange an assessment and help put it right. You can send it back to us or visit our Hatton Garden showroom in person.

Our precious-metal jewellery is hallmarked by the London Assay Office. Your order includes a complimentary valuation certificate, and diamond jewellery comes with a Sunshine Diamonds certificate. Where your selected product specifies an IGI or GIA grading report, that report is included as described.

Yes — Sunshine Diamonds is a member of the National Association of Jewellers (NAJ). The British Jewellers’ Association (BJA) joined with the National Association of Goldsmiths to form the NAJ, bringing that heritage into today’s association.

Free insured UK delivery is included. Selected ready-to-ship options qualify for next-working-day delivery to eligible UK postcodes when ordered before 1pm, Monday–Friday, excluding bank holidays. After the cut-off, dispatch is on the next working day. Made-to-order items follow the estimated delivery date shown for your chosen option. Your bag and checkout show the delivery information for your selection.

Yes. We keep you informed about your order’s progress by email and WhatsApp, using the contact details you provide, and share tracking when your jewellery is dispatched. Please provide an email address and a WhatsApp-enabled number where you would like to receive order updates.

Absolutely. Arrange collection or a personal appointment at Greville House, 35 Greville Street, Hatton Garden, London EC1N 8TB. You can see jewellery, discuss sizing or a design exchange, and get help with your order. Book your visit or call +44 20 3712 6044 to arrange collection before travelling.

Your bag and checkout show the total, delivery charge and any eligible discount before you pay. Available payment methods are shown at checkout; instalment options depend on the provider and eligibility. Check your design, metal, stone type, size and delivery details before confirming your order.